Cookies Policy

Our website uses cookies to allow the website to function correctly and to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve the functionality. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

Cookies contain information that is transferred to your computer’s hard drive. We use the following categories of cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

All data or information which is collected by the setting of a cookie is anonymous, and cannot identify you or your use of the website personally. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookies

If you do not consent to our use of cookies, we will not be able to display our web pages properly and your experience of our website will be greatly affected.

Remove consent

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

HTTPS Secure data transfer

This website uses Hyper Text Transfer Protocol Secure (HTTPS) This means all communications between your browser and this website are encrypted.

Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The 'S' at the end of HTTPS stands for 'Secure'. It means all communications between your browser and the website are encrypted. HTTPS is often used to protect highly confidential online transactions like online banking and online shopping order forms.

The reason we use HTTPS is that we need to collect your personal information to book your personal licence training course and if you choose our full licence package then we need more information about you to help process your personal licence application.

 

Who we share your personal data with

We do not store your credit or debit card details nor do we share your payment details with any one else.

A personal alcohol licence is granted by local authorities such as District Councils, Borough Council's, City Councils and Metropolitan District Council's  by accepting our privacy and cookies policy you are entering in to a contract with us which allows us to share your personal data with local councils. In order to process your personal licence application we need to provide evidence that you have no relevant criminal convictions a the time of application. To do this your personal information is shared with  a Government department known as "The Disclosure and Barring Service ( DBS )." In Scotland your personal data and information is disclosed to the Police in order for them to conduct a criminal convictions check.

We sometimes use third party training partners for alcohol licence courses in various areas throughout the United Kingdom. These contracted third party providers are also regulated under EU law for, General Data Protection Regulations (GDPR).

Your data will not be transmitted outside of the EU and will be held for a maximum of six years to comply with HMRC regulations.

Some of our third party training providers may contact you in the future to offer other similar products and services, however you can choose to opt out of receiving any further marketing communications from these third parties. Full details can be seen below.

CPL and EU General Data Protection Regulation (GDPR)

How we will use your data

By booking with us, you are requesting us to take steps to enter into a contract with you. We use your personal data to process this booking and set up our agreement to provide you with training and or services.

If you have not opted out of receiving marketing communications during the booking process we will send you communications in the future about similar products and services from CPL Training Group that we believe may be of benefit to you.

If you do not wish to receive these communications please contact us at anytime.

You can opt-out at any time from receiving information about similar Group products and services. If you do, we will send you no further communications about these.

You can opt-out by contacting us by phone on 0151 650 6910 or e-mail at data.protection@cpltraining.co.uk, or alternatively by writing to us at CPL Training Group, Egerton House, 2 Tower Road, Birkenhead, CH41 1FN. We will then keep your details on a list so we know not to market to you in the future.

We will not share your data with any other businesses outside of the CPL Group of businesses. Your data will only be used to set up or conduct the training or services you have booked, to take payment and to send you marketing communications in future, if you have not opted-out.

Your data will not be transmitted outside of the EU and will be held for a maximum of six years to comply with HMRC regulations.

The data that we collate when taking your booking that is CPL Training Group and other companies within the Group. Our company details and data privacy notice can be found on our website at www.cpltraining.co.uk/policies. The full data privacy policy is available upon request, via post or via email.

Once your booking has been processed we will retain your name, address, telephone number and email address for up to two years. However you can request at any time for us to remove your data, which would be subject to this not affecting the processing of your booking in any way or performing the contract that we have entered into. Some reasons why we would not carry out this request is if it would result in us not being able to perform the agreement in place with you, if it would breach any of our other legal or regulatory obligations we have. We would always inform you at the time if this were the case.

Our privacy policy sets out the rights you have over your information, such as to see what we process about you, to have an incorrect record amended, to have it packaged and sent to you or a third party in certain circumstances, to object to processing or to be informed of any automated decision-making processes that we undertake.

If for any reason you are unhappy with our use of your data and wish to lodge a complaint, you should speak to us in the first instance and we will do all that we can to resolve the matter.

If we cannot resolve the matter then you can contact the Information Commissioner’s Office as the supervisory authority within the UK. You can do so using their website at ico.org.uk by clicking the “Report a concern” link and then following the steps found on the page.